FAQ's

Prices are determined based on volume and special offers at the time.

All stocked items ordered before midday will be despatched same day.

Our trade counter is open from 7.30am to 5.30 Monday to Friday to facilitate collections.

Our minimum order transaction value is €50.

Call the office on 01-4600064 or complete our online contact form with your request.

Here are the technical contacts for our main product ranges:

• Adhesives: Allen Paul
• Hettich (fittings, handles, sliding, runners etc.): Allen Paul
• Edgebanding: Contact the office on 01-4600064 or any of the above
• Woodcoatings: Allen Paul
• Appliances: Laragh Hickey
• Liebherr Service & Aftersales: Orla Fitzmaurice

Offline orders:

Within 50km of GPO: NAA Vehicles
Under 30KG: Fastway Couriers / DPD
Ireland & UK: Johnston Logistics

 

Online orders:

Handles ordered will be shipped direct to you within 3 to 5 working days.

During the checkout process, you can request an overnight delivery at an additional charge for orders placed before 11am.

Rubio products will be shipped same day by DPD courier for next day delivery.

Where Rubio products have limited availability, it will still be possible to purchase on back order. You will be notified of delivery period upon receipt of order.

Next day service on orders placed before midday on stocked product.

Delivery varies on special order requests.

For Rubio products with limited availability, delivery would take no longer than 2 weeks. All deliveries will be confirmed once order is placed.

Absolutely.

Once you have made this request when ordering and have been advised your goods are ready you can collect.

Our trade counter opening hours are 7.30am to 5.30pm Monday to Friday.

We ship to the UK within 48 hours.

Once you have been approved with a credit account (this generally is after the first three orders have been paid for and a credit check) our standard credit are 30 days end of month.

We take all major credit cards, bank transfer and cash.

Contact your area manager for further details.

We charge a 15% restocking charge on all products.
All goods must be in original packaging.

For orders placed online the following returns policy applies:

• HANDLES
  As handles are being shipped form Germany, they are not able to be returned. The exception will be if they are faulty or damaged or outside specification. Simply package up the items ensuring your details are included and ship to :Naa Ltd
  Crosslands  Business Park
  Lr Ballymount Rd
  Dublin 12
  We will be in touch once we have received your items.
• RUBIO
  Any can that has been opened or outside specification is a non-returnable item.